December 2009 - September 2012
As Managing Director of itslearning UK Ltd Dylan provided leadership and expertise across sales, marketing, operations and finance to assist in the growth of itslearning customer base from 200 to 1200 schools. Managing itslearning included full PnL responsibility including cash flow and finance management and reporting of the UK business as a part of itslearning AS group.
Achievements:
- Driving online software user adoption of the itslearning Learning Platform through SaaS and Cloud delivered services
- Managing service and sales teams to deliver the business lifecycle from marketing and sales through to software deliver and project completion
- Developing and maintaining leading Learning Platform market share
- Managing 30 staff across all departments with strong business and people management
- Effective annual budget setting and control
- Closely monitoring sales and cost performance to budget
- Detailed budget planning
- Cash management
- Becta Learning Platforms Framework and Becta Academies Framework
- Regional Framework and Sales management – personally responsible for winning the E2BN Framework in 2004 and consequently acquiring over 50% market share in the region
- M&A experience – Netmedia acquisitions by Espresso Broadband Ltd & itslearning AS
- Costs Management - including managing a redundancy process
- Process Management – ensure workflow through the business is effective
- Personnel changes – the right people for the right job
- Revenue generation – changing focus of the sales team to follow market changes
- Migration Program to itslearning – effectively working with customers and the internal team to sell and facilitate the largest migration from one Learning Platform to itslearning
- Effectively managing a partner relationship with a competitor to deliver this program
- Development of an effective sales and marketing strategy and implementation plan to meet market and business requirements to deliver growth and profit
- HR skills and experience from recruitment to redundancy
- Creating and maintaining effective inter-company and interpersonal relationships
- Deploying a project focused management structure that includes effective task and time management to meet deadlines including effective delegation of tasks and responsibility
- Key LA, RBC and business partner relationships with decision makers and influencers